Home Sweet Home away from Home
Luxury Pet Suites and Cat Condos
We have 16 custom-designed dog suites, each individually themed and decorated to give your pet the feeling of home. There are no cages nor bars to make your pet apprehensive (or remind rescued pets of shelter life). Each suite has see-through glass doors, faux granite walls, ceramic tile floors, a soft comfy bed and blanket. We have several larger VIP suites for our Very Important Pets or multiple pet boarding. Your companion will benefit from the highest staff to pet ratio of any boarding facility in San Diego. With only 16 rooms and three to five staff members on site at any one time, we average one kennel pet care assistant to every four pets when fully booked.
We have over-sized beds available for all our guests to use while staying with us. The beds are specially made so that they can be washed daily as needed. You are welcome to bring your own bedding but we recommend using our bedding and maybe just bringing a blankie from home or t-shirt with your smell on it instead. Pets often knock over water dishes when excited in their rooms and we may have to wash the bedding multiple times. Because of the volume of laundry we do every day, we cannot guarantee that your bed will be clean and dry by the time you come to pick up your pet. Instead, let us use our bedding for your pet and save their favorite bed for home.
Smells like home…
People always comment how we do not have that “Kennel Smell”. That is because there are no drains in the rooms to gather odors. We hand walk each pet two to three times per day so that they can eliminate outside. If they have an accident, our trained Pet Care Assistants are immediately available to provide cleaning services. We use special disinfectants, safe for pets and able to prevent diseases.
Veterinary Supervised Boarding
In addition we have five trained veterinary nurses on site every day and one to two receptionists with two doctors on duty; with five nurses plus four boarding pet care assistants, some days we out number the pets!
Our staff are trained to help spot early signs of illness or medical problems. They notify the veterinarians on duty so that any needed care or treatment can be prescribed without the need to transport your pet to another facility. Our experienced staff will take good care of your pet and do everything possible to minimize stress and possible illness.
We provide twice daily room service to all our guests. We feed Science Diet Canine Maintenance food but if you have a special food that your pet is on, we can feed any diet you provide at no additional cost. The only food we can not feed is a raw diet due the health risks associated with uncooked meats and potential disease introduction into our facility.
If you are bringing your own diet, please place each days meal in a single individual zip-lock bag.
We provide every pet with daily exercise. We have a large enclosed yard with grass, kiddy pool and sandy area. Each pet is walked twice daily. Additional walks and playtime are available within our upgraded TLC packages.